PAYMENT: We accept Visa, MasterCard, American Express and Discover Card, debit or cash. A valid credit card is required to reserve the room. Payment for the room will be done up to checkout. Credit cards may be pre-authorized at check in. Cash and debit payments are required at check-in with a security deposit of $150.

CANCELLATION POLICY: There is a 48 hour cancellation policy. If cancellation occurs less that 48 hours, we will do out best to resell the room. If we are not able to resell the room, your card may be charged for a one night deposit.

CHECK IN / CHECK OUT: Check-In Time: 2:00 PM ; Check-Out Time: 11:00 AM.

NON-SMOKING POLICY: For the convenience of the majority of our patrons all of our rooms are non smoking. No smoking in building.

PARKING: Free parking. Some restrictions for length of parking time on the Square.

PET POLICY: Sorry, we are unable to accommodate pets.

ROOM RATES:

$109 per night for standard room

Rates based on double occupancy
Extra per person $10
Rollway Beds & Cribs: $10
Maximum four people per room
Children 12 & under stay free
Prices include continental breakfast

BEDFORD HOSPITALITY LTD. ACCESSIBILITY FOR PEOPLE WITH DISABILITY POLICY
Bedford Hospitality Ltd. Is committed to improving accessibility. We will put the following policies into practice as required by the Accessibility for Ontarians with Disabilities Act.

Bedford Hospitality Ltd. Is committed to training staff on Ontario's accessibility laws and on accessibility aspects of the Human Rights Code that apply to persons with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members.

Bedford Hospitality Ltd. Is committed to meeting the communication needs of people with disabilities. When asked, we will provide information and communications materials in accessible formats or with communication supports. This includes publicly available information about our goods, services and facilities, as well as publicly available emergency information.

Bedford Hospitality Ltd. will consult with people with disabilities to determine their information and communication needs.

Bedford Hospitality Ltd. will notify the public and staff that, when requested, we will accommodate disabilities during recruitment and assessment processes and when people are hired. If needed, we will provide customized workplace emergency information to employees who have a disability. If using performance management, career development and redeployment processes, we will take into account the accessibility needs of employees with disabilities.

Bedford Hospitality Ltd. will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces. Public spaces include: accessibility of street parking and service-related elements like service counters, fixed queuing lines and waiting areas.
Any of our policies that do not respect and promote the dignity and independence of people with disabilities will be modified or removed.

PRIVACY POLICY
Your privacy is important to us. This policy tells you what information we gather about you, how we would use it, to whom we may disclose it, how you can opt out of the collection, use or disclosure of your personal information, and how to get access to the information we may have about you.

Collecting Information: We collect information about guests such as name, automobile license number, make and year, credit card number and special needs, interests and preferences. We may collect information from you directly, from a member of your family, or from a business associate making reservations for you. We may obtain it by telephone, in person, by mail, by fax or by e-mail. We may keep the information in written form or electronically. By providing this information to us, you enable us to serve you better.

Using Information: We use the information collected to make your stay more enjoyable, to assist in arranging payment of your accounts, and to provide further information to you about our facilities and our programs. We will retain your personal information only for as long as required by the law or as necessary for the purposes for which it is collected. Your personal information will not be used for other purposes without your consent.

Disclosing Information: We will not disclose any personal information collected about you to anybody else, unless required to do so by law, except when we provide the information to firms we retain to assist us in forwarding additional information to you, or in collecting funds owing by you. If our business is sold, we may provide the information to the purchaser of our business. We will comply with all laws which require us to supply the information to government agencies and others. We will not otherwise sell, transfer or trade any mailing list which includes your information.

Keeping Information Secure: We will keep written information in a secure place in a locked cabinet. If the information is stored electronically, it will be password-protected and available only to those members of our staff who require it.

Access to Information: If you wish to review the personal information we keep about you please contact our Privacy Officer at the address set out below. At your request, subject to applicable law, we will delete your personal information from our records.

Obtaining Your Consent: By providing personal information to us, you are consenting to us using it for purposes set out above and disclosing it to the parties described above. If you do not want us to use any personal information about you, or wish to limit the use or disclosure of such personal information by us, please contact the Privacy Officer at the address set out below by mail, fax or e-mail.

Contact Us: Privacy Officer Ken Bowen, Hotel Bedford, 92 The Square  Goderich ON N7A 1M7  phone 519.524.7337  fax 519.524.2913 frontdesk@hotelbedford.ca